They’ve been relying on an absolute dumpster fire of an automated system for years now. It is regularly abused to harass people, even getting them banned site wide when they didn’t do anything while other people openly troll and harass with impunity.

AI will not fix this and there’s a good chance it’ll even make it worse. What reddit needs to do is actually hire adequate staffing and put an effective system in place, but they will absolutely not do that because they don’t care about the users, they just want to try and make money no matter what.