Exactly. When discord updated their mobile UI everyone immediately hated it cuz different. There were legitimately some poor decisions made, but then they went and reverted like half of it after people had started to get used to it. For example, I got used to and liked where they moved dms to and they reverted it back, but kept having to tap on the name of a channel to view the users in it instead of just swiping left.
Edit: and I’m also now used to the bad things they kept.
As an outsider to a lot of such corporate things it sounds like they both suck a lot, just in different ways.