• Catoblepas@lemmy.blahaj.zone
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    1 year ago

    My doctor’s office has done this to me when I’ve called in to get help with a prescription issue I was having. Literally just gave me instructions for how to message my doctor through the app. 🫠 Mfer I’m calling because I don’t want to use it! It sucks ass too because it always takes like a week to get a one sentence reply that only addresses half of what I asked.

    • AeroLemming@lemm.ee
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      1 year ago

      I tried to contact my doctor through the online portal and it wasn't working because those systems have zero quality control. I called them and had to listen to a long-ass pre-recorded message urging me to use the portal that WASN'T FUCKING WORKING before I could go on hold to eventually talk to a person. It's infuriating.