Do you agree? If not, what's your counter arguments?

  • kevin@mander.xyz
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    1 year ago

    That's fair. Another example of what you describe that I'm more familiar with is Epic (medical records software). My hypothesis is that the differences that matter are:

    1. Cost of switching is higher and/or
    2. The people making the decision (business manager, hospital admin) are farther from the actual users of the software.

    Could be lots of other reasons too, but these are the ones that jump out at me.