I take chats for customer service. We're expected to help two people at the same time. This is me when two people who work from home lost internet at the same time so they're in crisis and as ending message after message and won't follow directions because they're desperately trying anything to get back online because they could get fired.

The cynic in me is like "this is karma for the previous 3 times you told your boss the internet was down when it wasn't."