Tens of thousands of Tesla owners have had the suspension or steering of their vehicles — even in practically brand new ones — fail in recent years. Newly obtained documents show how Tesla engineers internally called these incidents “flaws” and “failures.”

Nonetheless, some of the documents suggest technicians were told to tell consumers that these failures weren’t due to faulty parts, but the result of drivers “abusing” their vehicles, which highlights the EV maker and its CEO Elon Musk’s infamous way of handling customer complaints.

  • MrSpArkle@lemmy.ca
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    1 year ago

    The local Hyundai/KIA dealer dicked me around when I went to test drive a car. They also add absurd markups to the EV6. There are already headlines about KIA asking dealers not to do similar markups on the EV9.

    Also the reliability track record for Kia is mixed for ICE cars, they made defective oil-consuming engines and tried to cover it up.

    Their EVs show a similar pattern.

    https://m.carcomplaints.com/Kia/EV6/2022/ https://m.carcomplaints.com/Tesla/Model_3/2022/

    Tesla being mediocre doesn’t mean Kia isn’t shit-tier.

    • 1984@lemmy.today
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      1 year ago

      Yeah I know, Kia is absolutely not perfect. But feels like better then Tesla to me. They have been knocking it out of the park lately with great designed cars that look like from the future. But yes there are some reliability issues still with them too.

      • MrSpArkle@lemmy.ca
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        1 year ago

        Yeah I went to the Kia dealer due to those designs.

        The real missing player here is Japan. But as the saying goes, Japan has been stuck in the year 2000 since 1980.

        • Sonori@beehaw.org
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          1 year ago

          It frustrates me to no end that the automakers who are known for their boring but practical cars and who’s customer base is the most likely to want an EV are instead still messing around with hydrogen becuse the Japanese government sunk a lot of money into a nuclear hydrogen plant and can’t stand the idea of just using it for industrial applications.

          Like even if it works, produces masses of cheap hydrogen and makes it cost competitive, you would still need to license and build dozens of new plants in each market you wanted to export to, which means maybe the cars become viable for export by 2030, by which time your not competing with gas vehicles but electric ones.

          Once people get used to the convenience filling up for cheap at home, I suspect it will be really hard to get them to go back to going out and spending five to fifteen minutes every single week driving to the gas station.